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Cooler Radio FAQ & Warranty Guarantee

 Q; How long does it take to get my IceChestRadio

 A: They're shipped within 24-48 hours. Shipping times usually take 1-2 business days in transit. Orders can be expedited to meet your delivery date. Shipping to Houston, and across to Floirda only takes 1 day via the Free Shipping. We ship out of Kenner, La. You're able to request a specific delivery date in the Order Notes section during the checkout. Fedex Home Delivery also delivers on Saturday's as well.

 

 Q; IceChestRadio Guarantee

A: If you are not happy with your IceChestRadio, we employ a no hassle money back guarantee. We also personally guarantee your satisfaction with your Cooler Radio. Anything ever happens to it, just give us a call, email, or message, and worst case scenario we'll send you a brand new Ice Chest Radio with a prepaid return label at absolutely no cost to you. We've worked extremely hard to build this company to what it is today and we stand behind our clients and our products 150%.

 

Q; How does the warranty work?

A: The battery and all the audio equipment includes a 1 year free replacement warranty. No hassle, no question exchange.

 

Q; Are the IceChestRadios waterproof?

A: Yes they are. They are specifically designed for tubing, and being in wet outdoor environments.

 

Q; Are they Bluetooth?

A: Yes. Every model does include Bluetooth.

 

Q; Do the Ice Chest Radios actually function as a cooler?

A: Yes. We custom form a plastic insert made for each cooler, that is then glued and screwed to seal the components.

 

Q; Do the Cooler Radios include a battery?

A: Yes. They include a 4-6 hour or 24-48 hour sealed deep cycle battery.

 

Q: Do they include a battery charger?

A:Yes they all include the 12 volt battery charger. Also, the Ice Chest Radios can be charged with any 12 volt battery charger via the 12 volt outlet on the front of every cooler, or directly to the battery behind the speakers.

 

Q: Are they made for tubing and beaches, etc.?

A: Yes. We started this company renting these Ice Chest Stereos on the tubing rivers here in Louisiana, as well as across the beach in PCB Florida.

 

Q; How loud are the Ice Chest Radios?

A: The Cooler Radios are assembled with all Marine Audio, they play at an average of 110db. The most popular model we offer can be heard clearly from 100+ yards away, or across an athletic field.

 

Q; Is the Ice Chest Stereo battery rechargeable, and how do I recharge it?

A: Yes. The charger is included with every Cooler Radio. The Ice Chest Radios can be charged with any 12 volt battery charger via the 12 volt outlet on the front of every cooler, or directly to the battery behind the speakers.

 

Q; Do these Ice Chest Radios include a warranty?

A: Yes they do. They include a 1 year warranty on all the components we install. However, we are a small family company that stands behind our Cooler Radios 150%. Any Ice Chest Radios that we've manufactured that may be having trouble, give us a call and we will take care of you as best we can, and we always do.

 

Q; Can I get a logo on my Cooler Stereo?

A: Yes. We offer the option for any custom logo. It's $14.99 per custom logo. Reply back to your confirmation email with whatever logo you'd like.

 

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